Shipping Policy

Last Updated: July 2026

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible throughout the Kingdom of Saudi Arabia.

Shipping Locations

We currently ship to all major cities and regions across Saudi Arabia, including Riyadh, Jeddah, Dammam, Makkah, Madinah, Khobar, Taif, Abha, Tabuk, and other supported locations.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During high-demand periods, processing times may be slightly longer.

Estimated Delivery Time

• Major Cities: 5–10 business days

• Remote Areas: 7–15 business days

Delivery times are estimates and may vary due to customs procedures, weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping fees are displayed during checkout before you complete your purchase.

We may occasionally offer Free Shipping during promotional campaigns or on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking information, allowing you to monitor your shipment.

Delivery Delays

While we strive to deliver every order on time, unexpected delays may occur due to courier operations, customs inspections, weather conditions, or peak shopping seasons.

If a significant delay occurs, we will notify you as soon as possible and provide an updated delivery estimate.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

Failed Delivery Attempts

If delivery cannot be completed because the customer is unavailable or the address is incorrect, the courier may attempt re-delivery or return the package. Additional shipping charges may apply for re-shipment.

Damaged or Lost Packages

If your order arrives damaged or appears to be lost during transit, please contact our customer support within 48 hours of delivery (or the expected delivery date for lost shipments). We will work with the shipping carrier to resolve the issue promptly.

International Shipping

Currently, we only deliver within the Kingdom of Saudi Arabia unless otherwise stated.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team through our Contact Us page or email us at:

We appreciate your trust and thank you for choosing our store.